Version January 2020
Terms and Conditions
Article 1 Definitions
1. In these terms and conditions, the following terms are used in the following meaning, unless explicitly stated otherwise.
Organizer: Panta Rhei; postgraduate courses in osteopathy, Goudreinettestraat 1, 4421 LA Kapelle.
Participant: Registered osteopath.
Assignment: Courses, workshops, congresses and postgraduate courses in osteopathy.
Article 2 General
1. The general terms and conditions apply to courses, workshops, congresses and training courses organized under the flag of Panta Rhei. These conditions only apply if they have been approved by the student on the Panta Rhei website (www.pro-osteo.com).
2. If one or more of the provisions in these general terms and conditions are null and void or are nullified, the other provisions of these general terms and conditions remain fully applicable. The organizer and student will then consult to agree on new provisions to replace the invalid or nullified provisions, whereby if and for as much as possible the purpose and intent of the original provision are observed.
3. Panta Rhei organizes courses for osteopaths DO registered and registered with the NRO and NOF for the Netherlands, GNRPO for Belgium. Students from countries other than those described must be registered with their National Osteopathic Register.
Article 3 Course descriptions and training plan
1. The organizer guarantees that he has provided all essential information about the course to the best of his knowledge.
2. The student can request information about a specific course without obligation. After registering for the course, the course registration can be canceled free of charge up to eight weeks before the start of the course. If registration is within twelve (12) weeks before the start of the course, the student can cancel the course free of charge within 14 days after registration. During this period, the student receives a request for payment of the course fees. See also Articles 8 and 9 for this.
3. The organizer applies for accreditation from the NRO and the GNRPO for the courses.
The Panta Rhei site will state whether a particular course is accredited.
Article 4 Provision of information and cooperation
The organizer will provide the student in time with all documents, information and contacts necessary for the smooth running of the course.
Article 5 Course organization and course content
1. The organizer is responsible for the organization of the course.
2. In the case of external lecturers, the organization will make every effort to ensure that the course content matches the description of the course as stated in the announcement.
3. The organization is not responsible for the theoretical and practical content where this falls under the teacher’s own vision.
4. The organization is not responsible for any injuries caused by incorrect handles of both the teacher and the fellow student.
5. Every lecturer must have professional liability insurance as required in the statutes of the professional register.
Article 6 Change of the course
1. The organization will notify the student as soon as possible in case of changes to the course content, the course dates and the course location.
2. If these changes do not suit the student, the student has the right to cancel the course free of charge.
3. In case of insufficient participation, the organization has the right to cancel the course and this until at least two weeks prior to the course.
4. In case of cancellation due to force majeure (illness, aircraft problems and others), the organization has the right to cancel the course also later than two weeks before the course date.
5. The organization is not responsible for costs incurred such as airline tickets and hotel costs in case of cancellation due to force majeure (see also article 13).
Article 7 duration of the agreement
The agreement applies to the course for which the student has registered. In case of a training, the agreement applies for the total duration of the training.
Article 8 Course costs
1. The course costs are in accordance with the costs indicated on the Panta Rhei website or in the brochure of the organizer.
2. The costs include coffee, tea and lunch unless otherwise indicated but excluding overnight costs.
3. Amounts are exempt from VAT.
4. The course costs include the syllabus unless otherwise indicated by the organizer.
The course costs can be increased for the second year of a course. This must be indicated by the organizer to the student in time. Based on an objection to these costs, the student has the right not to register for the second year of the course.
Article 9 Payment conditions and cancellation conditions
1. Payment must be made within two weeks of the invoice date, unless agreed otherwise by the organizer and student. Objections to the amount of the invoices do not suspend the payment obligation.
2. After the due date, the student is in default and the organizer has the right to charge the statutory interest. The interest on the claimable amount will be calculated from the moment that the student is in default until the moment of payment of the full amount, whereby part of the month is regarded as the whole month. The costs of a reminder, reminder and summons due to absence are at the expense of the student.
3. If payment is not made for more than 2 weeks, the organizer can remove the student from the list of participants and allow another student to enter the course.
4. If the course is canceled up to two weeks before the start of the course, 50% of the course fee will be refunded. If canceled within two weeks, the student is obliged to pay the total course fee.
5. In case of “force majeure”, the student can, in consultation with the organizer, leave the course fee for a next course. The organizer determines whether there is force majeure.
6. In case of cancellation due to “force majeure”, the student informs the organization as soon as possible that she / he cannot be present at the course.
7. The prices in the aforementioned courses and training courses are exempt from VAT and other government levies, as well as any costs to be incurred in the context of the assignment, including shipping and handling costs, unless stated otherwise.
8. In the case of training checks as issued by the Flemish community, the amount (30% of the course fee) paid by the SME is deposited in a fictitious account. The student must then transfer 70% of the course fee to this fictitious account. The student then has to transfer the total amount of this fictitious account to Panta Rhei.
Article 10 Complaints
1. Complaints about the courses must be reported to the contractor in writing or by email within two weeks after the course or training. The complaint must contain as detailed a description of the shortcoming as possible, so that the organizer is able to respond adequately. The organizer must respond to the complaint within 4 weeks.
2. If a complaint is justified, the organizer will make every effort to make the course content as described in the brochure or stated on the website available to the student.
3. The complaint will be treated confidentially and will be kept for at least three years. The organizer is responsible for this.
Article 11 Liability
1. For every course organized by the organizer there is an obligation of effort. Organizer can never be held liable for results not achieved. Organizer is only liable for shortcomings in the implementation of the course that are the result of carelessness and incompetence in giving advice and carrying out the course.
2. If the organizer is liable for direct damage, then that liability is limited to a maximum of the invoice amount. Liability is at all times limited to a maximum of the amount of the payment to be provided by the organizer’s insurer in the relevant case.
3. The organizer is in no way liable for damage caused by incorrect handles performed by teachers or fellow students. These are always the responsibility of the fellow student and / or teacher.
4. Under no circumstances can compensation be claimed for damage caused by loss of income of the client (in any way whatsoever) or indirect damage and consequential damage.
Article 12 Transfer of risk
The risk of loss or damage to the items is at all times the responsibility of the student.
Article 13 Force majeure
1. The parties are not obliged to fulfill any obligation if they are hindered to do so as a result of a circumstance that is not due to fault and is not for their account under the law, a legal act or prevailing traffic.
2. Force majeure in these general terms and conditions means, in addition to what is understood in this respect in law and jurisprudence, all external causes, foreseen or not foreseen, over which the organizer cannot exert influence, but as a result of which the organizer is unable to fulfill its obligations. come. This includes strikes in the company of the organizer, illness and / or disability.
3. The organizer is also entitled to invoke force majeure if the circumstance preventing (further) fulfillment occurs after the course has started.
4. Parties can postpone the course during the period that the force majeure continues. If this period lasts longer than two months, each of the parties is entitled to dissolve the registration for the course, without obligation to pay compensation to the other party.
5. If part of the course or training expires due to force majeure, the organizer will organize a replacement activity within two months. The organizer has one year to do this. If this is unsuitable for the student, he / she can request part of his registration fee back. The amount is determined on the basis of the percentage of the time that the course has already been given.
Article 14 Confidentiality
1. Both parties are obliged to maintain the confidentiality of all confidential information that they have obtained from each other or from another source in the context of their agreement. Information is considered confidential if this has been communicated by the other party or if this arises from the nature of the information.
2. If, on the basis of a legal provision or a court decision, the organizer is obliged to provide confidential information to third parties designated by law or the competent court, and the organizer cannot rely on a legal or competent authority judge acknowledged or permitted right of refusal, then the organizer is not obliged to pay compensation or compensation and the other party is not entitled to dissolve the assignment on the basis of any damage resulting from this.
Article 15 Intellectual property and copyrights
1. Without prejudice to the other provisions in these general terms and conditions, the organizer reserves the rights and powers vested in that organizer on the basis of the Copyright Act.
2. Models, methodologies and tools developed and / or applied by the organizer or an external teacher as expressed in the course are and remain the property of the organizer and / or teacher. Publication or other forms of publication thereof is only possible after obtaining written permission from the contractor.
3. All documents provided by the organizer, such as course syllabus, course reports, etc. for the benefit of the student, can be used by the student and can be multiplied by the student for their own use in their own practice. All documents provided by the organizer may not be made public by the student without prior permission from the organizer, or brought to the knowledge of third parties, unless the nature of the provided documents dictates otherwise.
4. The student may only make photos, audio and video recordings if explicit permission has been granted by the organizer and any external teacher.
Article 16 Disputes
1. In the event of disputes arising from this agreement or from agreements that build on it, the parties will attempt to resolve these in mutual consultation in the first instance.
2. If it has proved impossible to resolve a dispute as referred to above, that dispute will be settled by a competent court.
Article 17 Applicable law
Dutch law applies to every assignment between the organizer and the student; even if the student lives or is established abroad.
Article 18 Changes
These conditions have been filed at the office of the Chamber of Commerce under which the organizer falls, ie location Middelburg. The most recently filed version and / or the version that applied at the time of the conclusion of the assignment shall always apply.