Pro Osteo

Terms and Conditions

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Version OCTOBER 2022

General terms and conditions

General terms and conditions Panta Rhei Training

Article 1 Definitions
1. In these general terms and conditions, the following terms are used in the following meaning, unless expressly indicated otherwise.

Organiser: Panta Rhei Training; postgraduate courses in osteopathy, Ericssonstraat 2, 5121ML Rijen

Student: Registered osteopath or related (para-)medical professional

Assignment: courses, workshops, conferences and postgraduate courses in osteopathy

Article 2 General
1. The general terms and conditions apply to courses, workshops, conferences and training that are organized by Panta Rhei. These conditions only apply if they have been approved by the student on the website of Panta Rhei Training (

2. If one or more of the provisions in these general terms and conditions are null and void or should be annulled, the other provisions of these general terms and conditions will remain fully applicable. The organizer and the student will then enter into consultation to agree on new provisions to replace the void or voided provisions, whereby the purpose and intent of the original provision will be taken into account if and as much as possible.

3. Panta Rhei organizes courses for osteopaths DO registered and registered with the NRO and NOF for the Netherlands, GNRPO for Belgium. Students from countries other than those specified must be registered with their National Osteopathic Registry. In addition, Panta Rhei also organizes non-accredited courses for (para)medical professionals.

Article 3 Course descriptions and training plan
1 The organizer guarantees that it has provided all essential information about the course to the best of its knowledge.

2. The student can request information about a specific course without obligation. After registration for the course, the course registration can be canceled free of charge up to 3 months before the start of the course. If the registration falls within 3 months before the start of the course, the student can cancel the course free of charge within 14 days after registration. In case of cancellation between 4 and 3 months prior to the course, the organizer has the right to charge 50% of the set course fee. During this period, the student will receive a request for payment of the course fees. See also article 8 and 9.

3. The organizer applies for accreditation for the courses from the NRO, NOF, BCO/GNRPO (Belgium).
On the site of Panta Rhei it is announced whether a certain course is accredited.

Article 4 Provision of information and cooperation
The organizer provides the student in a timely manner with all documents, information and contacts necessary for the proper course of the course.

Article 5 Course organization and course content

1. The organizer is responsible for the organization of the course.

2. In the case of external teachers, the organization will make every effort to match the course content with the description of the course as made in the announcement.

3. The organization is not responsible for the theoretical and practical content where it falls under the teacher’s own vision.

4. The organization is not responsible for any injuries caused during the course due to possible incorrect actions by both the teacher and the fellow student.

5. Every lecturer must have professional liability insurance as required by the statutes of the professional register.

6. Ownership rights of course material remain with the course organization or the relevant teacher. Sharing course material (eg Syllbabus) with third parties is not allowed.

Article 6 Change of the course
1. The organization will notify the student of changes to the course content, course dates and course location as soon as possible.

2. If these changes do not suit the student, the student has the right to cancel the course free of charge.

3. In the event of insufficient participants, the organization has the right to cancel the course up to at least two weeks prior to the course.

4. In case of cancellation due to force majeure (illness, travel restrictions, etc), the organization has the right to cancel the course even later than two weeks before the course date.

5. The organization is not responsible for costs incurred such as airline tickets and hotel costs in case of cancellation due to force majeure (see also article 13).

Article 7 duration of the agreement
The agreement applies to the course for which the student has registered. In the case of a course, the agreement applies for the total duration of the course. Including any subsequent years of training.

Article 8 Course fees
1. The course costs are in accordance with the costs indicated on the Panta Rhei website or in the brochure of the organizer.

2. The costs include coffee, tea and lunch unless otherwise indicated, but exclude overnight costs. Unless otherwise stated.

3. Amounts are exempt from VAT.

4. The course costs include the (digital) syllabus unless otherwise indicated by the organizer. Unless otherwise stated.

5. If the organizer offers the option for partial payments and the student wishes to make use of it, the full payment obligation for the relevant course or training remains applicable.
The course costs can be increased for the second year of a course. This must be indicated to the student in good time by the organizer. On the basis of an objection to this cost increase, the student has the right not to register for the second year of the course.

Article 9 Payment conditions and cancellation conditions
1. Payment must be made within two weeks after the invoice date, unless otherwise agreed by the organizer and student. Objections to the amount of the invoices do not suspend the payment obligation.

2. After the due date, the student is in default and the organizer has the right to charge the statutory interest. The interest on the amount due will be calculated from the moment the student is in default until the moment of payment of the full amount, whereby part of the month is regarded as the entire month. The costs of a reminder, reminder and summons due to the absence are at the expense of the student.

3. If payment is not made for more than 2 weeks, the organizer can remove the student from the list of participants and allow another student into the course.

4. In case of cancellation of the course between 4 months and 3 months prior to the course, the student owes 50% of the course amount. In case of cancellation within 3 months prior to the course, the student owes the organizer the full amount for the course.

5. In the event of “force majeure”, the student can leave the course fee for the next course in consultation with the organizer. The organizer determines whether there is force majeure.

6. In the event of cancellation due to “force majeure”, the student informs the organization as soon as possible that he/she cannot attend the course.

7. The prices in the courses and training mentioned are exempt from VAT and other government levies, as well as any costs to be incurred in the context of the assignment, including shipping and administration costs, unless indicated otherwise.

8. In the case of training checks as issued by the Flemish Community, the amount (30% of the course fee) paid by the SME is deposited into a fictitious account. The student must then transfer 70% of the course fee to this fictitious account. The student must then transfer the total amount of this fictitious account to Panta Rhei.


Article 10 Complaints
1. Complaints about the courses must be reported to Panta Rhei in writing or by email within two weeks after the course or training. The complaint must contain as detailed a description as possible of the shortcoming, so that the organizer is able to respond adequately. The organizer must respond to the complaint within 4 weeks.

2. If a complaint is justified, the organizer will make every effort to make the course content as described in the brochure or stated on the website available to the student.

3. The complaint will be treated confidentially and kept for at least a period of three years. The organizer is responsible for this.

Article 11 Liability
1. There is a best efforts obligation for every course organized by the organizer. Organizer can never be held liable for results not achieved. The organizer is only liable for shortcomings in the implementation of the course that are the result of carelessness and incompetence in issuing advice and carrying out the course.

2. If the organizer is liable for direct damage, that liability is limited to a maximum of the invoice amount. Liability is at all times limited to a maximum of the amount of the payment to be made by the organizer’s insurer in the appropriate case.

3. The organizer is in no way liable for damage caused by incorrect handling by teachers or fellow students. These are at all times the responsibility of the fellow student and/or teacher.

4. Under no circumstances can a claim be made for compensation for damage caused by loss of income from the client (in any way whatsoever) or for indirect damage and consequential damage.

Article 12 Transfer of risk
The risk of loss or damage to the items is at all times the responsibility of the student.

Article 13 Force majeure
1. The parties are not obliged to fulfill any obligation if they are prevented from doing so as a result of a circumstance that is not due to fault, and is not for their account under the law, a legal act or generally accepted standards.

2. Force majeure in these general terms and conditions is understood to mean, in addition to what is understood in this regard in law and jurisprudence, all external causes, foreseen or unforeseen, over which the organizer has no influence, but as a result of which the organizer is unable to fulfill its obligations. come. Strikes in the organiser’s company, including illness and/or incapacity for work.

3. The organizer also has the right to invoke force majeure if the circumstance that prevents (further) compliance occurs after the course has started.

4. The parties can postpone the course during the period that the force majeure continues. If this period lasts longer than two months, each of the parties is entitled to dissolve the registration for the course, without any obligation to pay compensation to the other party.

5. If part of the course or training is canceled due to force majeure, the organizer will communicate a replacement activity within two months. If this does not suit the student, he can request a refund of part of his registration fee. The amount is determined on the basis of the percentage of the time that the course has already been given.

Article 14 Confidentiality
1. Both parties are obliged to maintain the confidentiality of all confidential information that they have obtained from each other or from another source in the context of their agreement. Information is considered confidential if this has been communicated by the other party or if this results from the nature of the information.

2. If, on the basis of a legal provision or a court decision, the organizer is obliged to provide confidential information to third parties designated by the law or the competent court, and the organizer cannot invoke a legal or competent If the right of non-disclosure is recognized or permitted by a court, then the organizer is not obliged to pay compensation or indemnification and the other party is not entitled to dissolve the assignment on the basis of any damage caused by this.

Article 15 Intellectual property and copyrights
1. Without prejudice to the other provisions of these general terms and conditions, the organizer reserves the rights and powers vested in that organizer on the basis of the Copyright Act.

2. Models, methodologies and instruments that are developed and/or applied by the organizer or an external teacher as expressed in the course, are and remain the property of the organizer and/or teacher. Publication or other forms of disclosure thereof is only possible after obtaining written permission from the contractor.

3. All documents provided by the organizer, such as course syllabus, course reports, etc. for the benefit of the student, can be used by the student and can be multiplied by the student for personal use in his own practice. All documents provided by the organizer may not be made public by the student or brought to the attention of third parties without prior permission from the organizer, unless the nature of the documents provided dictates otherwise.

4. The student is only allowed to take photos, audio and video recordings with the express permission of the organizer and any external teacher.

Article 16 Disputes
1. In the event of disputes arising from this agreement or from agreements based on it, the parties will initially try to resolve them in mutual consultation.

2. If it proves impossible to resolve a dispute as referred to above, that dispute will be settled by a competent court.

Article 17 Applicable law
Dutch law applies to every assignment between the organizer and the student; even if the student resides or is established abroad.

Article 18 Amendments
These conditions have been filed at the office of the Chamber of Commerce under which the organizer falls, ie location Breda. The most recently filed version or the version that applied at the time of the conclusion of the order is always applicable.