Pro Osteo

Privacy statement

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Pro-Osteo

Privacy statement

This is the privacy statement of Panta Rhei Opleidingen BV, located at Ericssonstraat 2, 5121ML in Rijen, registered with the Chamber of Commerce under number 22046177.

Panta Rhei Opleidingen BV is responsible for the processing of personal data as shown in this privacy statement.

Contact details
Panta Rhei Opleidingen BV
www.pro-osteo.com
Ericssonstraat 2, 5121ML Rijen
06-21700937

Contacts
Jorick Beijers/ Stephanie Beijers-Zweedijk – Office Managers are the Data Protection Officer of Panta Rhei Opleidingen. We can be reached via the contact details above.

Personal data that we process
If you want to participate in an education or course of Panta Rhei Opleidingen, we need certain personal data from you.
As you would expect from Panta Rhei Training, we will handle your data with the utmost care and we hereby comply with the laws and regulations in the field of personal data protection (General Data Protection Regulation, GDPR).

Inform within this document about why we collect personal data and how we do this. You can also find out how you can influence the data we have collected from you.

Due to changing legislation and our dynamic organization, we reserve the right to amend the privacy statement when necessary. The most current version of our privacy statement can be found on our website.

Which personal data do we process?
Panta Rhei Opleidingen processes your personal data with the aim of informing and teaching you as well as possible. We will therefore never ask for more data during the entire registration process than required.

Sign up for a course or training via the website or app
The data that we process when you register for a course or training of Panta Rhei courses is:

  • First name
  • Last name
  • Email address
  • Phone number
  • Address
  • Zip code
  • Residence
  • Gender
  • Date of birth
  • Study data
  • Registration number (Register for osteopathy)

In addition to the above information, when you are registered with us, the customer and debtor number will also be created and adjusted or processed if necessary. We will also process and change payment information from you.

Information request via our website
Would you like to receive information via our contact form on the website? We then ask for a limited number of data, namely:

  • First name
  • Last name
  • Email address

Newsletter
When you register to receive our newsletter via our website, we only need an email address and a name from you. If you no longer wish to receive our newsletter, you can indicate at the bottom of every newsletter sent to you that you wish to unsubscribe from receiving the newsletter. You can also contact us via the contact page.

Minor
We do our utmost not to collect data from minors without the permission of parent(s) / guardian. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in the online activities of their children, in order to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this permission, please contact us at info@pro-osteo.com and we will delete this information.

What is the purpose of the data processing?
We take great care in processing the data that we provide to us. We process your data for a number of reasons:

  • Services and information
  • Marketing activities
  • Analysis – reporting
  • Legal obligation

Services and information
As a student, interested or customer of Panta Rhei Opleidingen, we want to provide you with the best possible service. We would like to communicate with you to ensure that you receive the correct information from us when you are registered with us for a course or training.
We are also happy to inform you about your registration, contact with us and / or status of a course.
We provide information when you are registered for a course, but also in general via, for example, our newsletter or our (hard copy and online) magazine. If you no longer wish to receive it, you can unsubscribe at any time to receive it.

Marketing activities
In order to offer good education and to present the right speakers for you, we will have to market our courses and training courses in the right way. Marketing activities are linked to this. You can expect these marketing activities in the form of our newsletter, magazine and social media channels. In addition to informing you in this way, these media are also used to offer our courses to you. We only use and process the essential data for this. So these are name and (e-mail) address details.
Your telephone number will never be used by Panta Rhei for marketing activities.

Analysis and reporting
We continue to develop and optimize the education and service we offer. To do this, we regularly ask for the opinion of our students. The opinion of our students is important and we take it very seriously. We ask the opinion of our students by filling out evaluation forms that will be sent to us after our course. The evaluation can also be completed anonymously.

How do we handle the security of your data?
Panta Rhei Opleidingen makes every effort to keep your data safe and to process it. The data that we process is only accessible to the employees of Panta Rhei Opleidingen who need access to it from their position. We take physical, organizational and software measures to protect your data as well as possible. You can think of passwords on our systems and the correct setup of our software.

How long are your data kept?
We keep your data to the extent necessary to achieve the purposes for which we process your data. From our registers we are obliged to keep the data of your registration for at least five (5) years.
If you no longer wish to have data in our system, we would of course like to hear that. We will delete the data you wish to delete from for you.

Is data for Panta Rhei Opleidingen processed by third parties?
Panta Rhei Opleidingen uses the services of third parties in its business operations. You can think of, for example, our website. We have entered into a processing agreement with the parties we work with and who process data that you have provided to Panta Rhei.
Your data will not be sold or offered to third parties. Panta Rhei will only make data available to third parties if Panta Rhei is legally obliged to do so (think of a police investigation, for example).

Cookies, or comparable techniques, that we use
Panta Rhei Opleidingen uses functional, analytical and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone when you first visit this website. Panta Rhei Opleidingen uses cookies with a purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that keep track of your surfing behavior so that we can offer customized content and advertisements. On your first visit to our website, we have already informed you about these cookies and asked for permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously saved via the settings of your browser.
See for an explanation: https://kb.iu.edu/d/agwm

hCaptcha
We use the hCaptcha anti-bot service (hereinafter “hCaptcha”) on our website. This service is provided by Intuition Machines, Inc., a Delaware US Corporation (“IMI”). hCaptcha is used to check whether the data entered on our website (such as on a login page or contact form) has been entered by a human or by an automated program. To do this, hCaptcha analyzes the behavior of the website or mobile app visitor based on various characteristics. This analysis starts automatically as soon as the website visitor enters a part of the website with hCaptcha enabled. For the analysis, hCaptcha evaluates various information (e.g. IP address, how long the visitor has been on the website, or mouse movements made by the user). The data collected during the analysis will be forwarded to IMI. hCaptcha analysis in the “invisible mode” may take place completely in the background. Website visitors are not advised that such an analysis is taking place if the user is not shown a challenge. Data processing is based on Art. 6(1)(f) of the GDPR (DSGVO): the website or mobile app operator has a legitimate interest in protecting its site from abusive automated crawling and spam. For more information about hCaptcha and IMI’s privacy policy and terms of use, please visit the following links: https://hcaptcha.com/privacy/ or https://hcaptcha.com/terms.

View, adjust or delete data
The GDPR sets out a number of rights of data subjects. For example, you always have the right to view, correct, supplement, have deleted, request a restriction of processing and you can object to the processing of your personal data.

If you want to exercise your rights, we request that you send this request by email to info@pro-osteo.com or by post to:

Panta Rhei Opleidingen
Ericssonstraat 2
5121 ML Rijen

Always include your name, address and contact details with the request. We will always send you confirmation of the modification / deletion of your data.

If you have any questions about this privacy statement, please contact us at info@pro-osteo.com.

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